FAQ

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What does ETS specialize in?

ETS partners with employers to provide high-quality educational support for their workforce and their families. For employees, we offer higher education support, large-scale academic webinars, and ESL/bilingual instruction—empowering professional growth, career advancement, and lifelong learning. For employees’ children in grades K–12, our services include all-subject online tutoring, AI-enhanced learning tools, SAT/ACT prep and AP courses, study skills coaching, and data-driven academic outcomes.

In addition to corporate partnerships, ETS specializes in working with underserved student populations, including children experiencing homelessness, students in at-risk school districts, and those with behavioral disorders, learning disorders, Autism, and deafness. We also serve students in in-patient hospital settings with bedside tutoring aligned to state curriculum standards.

All ETS tutors are trauma-aware and certified to teach English Language Learners (ELL), Exceptional Student Education (ESE), and students with IEPs and 504 Plans.

How much does tutoring cost?

If you are a parent or guardian seeking services for your student, please visit our pricing page. We also partner with employers, non-profit agencies, and organizations to provide educational services to their workforces and members. For employers, we offer flexible pricing models to meet a range of budgets and engagement goals:

  • Employer-Sponsored Tutoring: Companies fully cover a set number of tutoring hours as a goodwill investment—boosting employee morale, engagement, and retention.

  • Cost-Sharing Model: Employers and employees share the cost of tutoring services, making them more accessible; employees may also purchase additional hours beyond what the company provides.

  • Recommended Provider Option: Companies list ETS as a preferred provider with no direct cost, and employees receive exclusive corporate rates similar to premium service discounts.

Please contact us to learn more about pricing options tailored to your organization’s needs.

What types of Foundations does ETS partner with?

We work with social service agencies, foundations for youth in foster care, foster care agencies, health care plans (VAB & employee benefit), immigrant organizations, workforce programs, and school districts. We also work with students on probation.

 

Does ETS only work with children?

No. We also work with college students and adults.

ETS supports adult learners in a variety of contexts, including those pursuing a GED, seeking remedial support in math and literacy, or engaging in college coursework related to transitional and independent living programs. We also assist adults pursuing higher education or career development opportunities through services like one-on-one academic coaching, study skills development, and ESL/bilingual instruction. For working professionals, ETS partners with employers to offer educational benefits that promote lifelong learning and career advancement. This includes flexible models for higher education support, exclusive webinars, and personalized tutoring designed to help adults reach their academic and professional goals.

 

How does ETS differ from other tutoring services?

For Families
ETS was founded on the mission of supporting children in foster care and has since expanded to serve a wide range of underserved populations. Today, 95% of our students come from low socio-economic backgrounds. Unlike many tutoring companies, ETS specializes in working with students who have complex educational needs, including learning disabilities, developmental delays, cognitive impairments, and processing deficits.

All of our tutors are college-educated, certified by the American Tutoring Association, and trained in trauma-informed care. They bring both expertise and cultural sensitivity to their work—empowering families with personalized, accessible, and high-quality academic support across all subjects.

For Employers
ETS offers a unique, turnkey solution for companies seeking to support their employees and their families through educational benefits. We differ from traditional corporate tutoring providers in several key ways:

  • No Contracts or Upfront Fees: Our services can be rapidly deployed via a simple Memorandum of Understanding (MOU), making it easy to get started without red tape.

  • Family Choice: Employees choose the tutoring platform and approach that best fits their family’s needs.

  • AI + Human Expertise: We combine cutting-edge AI tools with live certified tutors to deliver fast, measurable academic gains.

  • Specialized Academic Support: We offer tailored tutoring in high-need areas like STEM, test prep (SAT/ACT), and support for students with IEPs or 504 Plans.

Together, these features make ETS a flexible, inclusive, and results-driven partner for employers who want to invest in the academic and professional growth of their workforce.

How long do tutoring sessions last?

Tutoring services last between 15 minutes to 4 hours depending on the parents’ preference and the clients’ budget. 

How often do tutoring sessions occur?

Most of our students receive between 2 to 4 hours per week of tutoring. 

What subjects do ETS tutors teach?

ETS tutors teach a full range of core academic subjects including science, history, social sciences, English, mathematics, language arts, foreign language, and ESL (English as a Second Language). They also specialize in advanced math and science courses such as algebra, geometry, calculus, biology, chemistry, and physics—offering strong support for students pursuing STEM pathways.

In addition, ETS provides targeted test preparation for the ACT, SAT, and GED, as well as remedial literacy and math instruction for both young adult and adult learners. For students with learning differences, tutors are trained to support IEP and 504 accommodations and adjust instruction for cognitive, developmental, or processing challenges.

For school-aged students, ETS incorporates a proprietary supplemental reading and math curriculum—especially useful during the summer months or when all homework is complete during tutoring sessions. This ensures that every session maximizes academic growth and reinforces foundational skills, even outside of classroom assignments.

How does your program work?

If you are a parent or guardian seeking tutoring services for your student, simply purchase a tutoring package and we will be in contact within 24 hours. Please contact us with questions.

For employers and non-profit agencies: the agency, health plan, school, etc. determine what grade-levels qualify for services and how many tutoring hours are approved.

We set up an initial consultation within 24 to 48 hours of the referral.

If the referring agency wants more than 25 hours of tutoring for the student, an i-ready evaluation in math and reading is completed for assessment purposes.

The tutor and student/ students’ family determine a schedule that works for all parties during the initial consultation.

What curriculum do tutors use?

Our tutors use i-Ready pre- and post-assessments for reading and math as well as outline short- and long-term goals in ILPs (individual learning plans).

Tutors chart progress and send monthly reports to parents, caregivers and other constituents.

Can I select my child's tutor?

ETS has placed over 200,000 students with tutors. We have the history and knowledge to understand which tutors have the skill sets and experience to work effectively with each students’ unique needs.

Specific tutor requests are assessed on a case by case basis.

Does ETS offer virtual tutoring?

Yes! Majority of our tutoring sessions are conducted virtually. Our tutors use Zoom, FaceTime, Google Duo and Skype to facilitate sessions over video calls. Students will need access to a computer, phone, tablet or smart TV in order to conduct virtual tutoring.

What geographical locations does ETS service?

ETS has a wide network of tutors. We are able to offer remote (video) or in-person sessions to any student located in the United States, including rural areas.

Where does tutoring take place?

ETS tutors offer in-person and virtual tutoring sessions. In-person sessions take place at the child’s home, school, library or after school program.

Our approach makes meeting the educational needs of children as easy as possible for parents and caregivers. ETS tutors make the commute to meet their students so the parents don’t have to.

Do I need to be there during my child's session?

Whether a parent or caregiver needs to be present during tutoring depends on the child.

Children who have significant behavioral disorders need to have caregiver interaction during sessions.

How do I sign up?

If you are a referring agency, corporation or employer please fill out our form to be contacted by ETS.

If you are an individual looking for tutoring services or a parent or guardian in search of tutoring for your student a block of hours can be purchased through our website. Please feel free to contact us with questions.

We look forward to partnering with you!

 

Does ETS offer a Credit Recovery Program?

ETS offers a credit recovery program so that students of all grade levels can earn credits for failed or incomplete courses. We place a certified teacher with the student, one-on-one either virtually or in-person to complete the course work given to us by the school. Using the school’s curriculum, students are tutored within the program until they excel to the subsequent grade or graduate. We promote credit recovery for any student that has a failing grade.

 

When can my child get started?

Students can be assigned to a tutor and start within 24 hours!